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your Microsoft Teams Does the profile team best represent your official organization? Worrying about what appears to be your team profile photo, icon, or logo might not be at the top of your list. But such an image defines your team as a whole.
Your Microsoft Teams collaboration not only looks professional, it also creates a sense of camaraderie and teamwork. It can also encourage and inspire your team members.
Changing team or channel art in Microsoft Teams only takes a few steps. However, note that only team owners can change the team logo. Team members can suggest whatever they want as a picture. You can even have a challenge on who can give the best suggestion. However, team members can only view team picture settings, but cannot make any changes to them.
Unfortunately, some team owners have complained that they cannot change or save the image via the Microsoft Teams app or website. Sometimes this error message appears even if MS Teams accounts are already old:
“We’re still building your team, you can change your picture when we’re done.”
Other users see this common error message:
“There was a problem saving the photo. Please try again.”
Note that the problem can be caused by several factors. See the solutions below to fix the problem.
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How to Troubleshoot and Fix If You Can’t Change or Save the Team Profile Image in Microsoft Teams
Microsoft Teams allows you to create any team image that best represents your organization. You can have your company logo, a ready-made avatar, or a group picture.
If you are having trouble changing or uploading the image in your Microsoft Teams, you can try each of the methods below to fix the error.
Method #1 – Change the Size and Format of Your Photo
Check the size of the photo you want to upload. If it is 100×100 or more, you cannot add it to Microsoft Teams. Edit the image and reduce its size.
You can also export the image to PNG. Launch Paint or any photo editing app. Change the format of your photo and try uploading it again.
Method #2 – Try Uploading the Official MS Teams Web or Mobile App
If you try to change the team photo in your Microsoft Teams mobile app, you can switch to the web client and check if you can upload the image. Also, use the mobile app if you can’t change the image in your web client.
Method #3 – Upload Your Logo or Image Using Outlook on the Web
- In your browser, go to: view.live.com.
- Sign in to your Microsoft account.
- Click your profile picture.
- Go to your profile picture.
- Select Add or replace your picture.
- A new tab will open.
- Click the Add image or New image button.
- Upload your photo.
- Press Save.
- Go to Microsoft Teams.
- Log out of your account.
- Sign in to your account again.
Do you have any other solutions that can fix the Microsoft Teams profile picture or logo upload or update error? You can share them with us in the comment section below.
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